Privacy Statement for Otolift Modul-Air Smart Configuration

Effective Date: 26/06/2025 (DD/MM/YYYY)

Otolift Modul-Air Smart Configuration (the "App") is developed and operated by Otolift Trapliften B.V./Otolift Stairlifts ("we," "us," or "our"). This privacy statement outlines our practices regarding the collection, use, and disclosure of information through our Otolift Modul-Air Smart Configuration app for Android/iOS.

By using our Service, you agree to the collection and use of information in accordance with this policy. The information we collect is used solely for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Statement.

1. Information We Collect

The app requires certain permissions to function, including location and network access. Specifically, we collect:

Location Information: Required to search for and connect to WiFi networks near the stairlift. This is necessary for the app’s core functionality and is not used for tracking your location outside of this context.
Network Information: Information about available WiFi networks and connection status, used to facilitate firmware updates and configuration changes.
Device Identifiers: Such as device model and operating system version, for troubleshooting and support.
Usage Data: Information about how you interact with the app, such as error logs, to help us improve the app’s performance and reliability.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve the app’s functionality and services.
To troubleshoot issues and provide customer support.
To analyze usage trends and monitor the effectiveness of our app.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing of Your Information

We do not share your personal information with third parties except in the following situations:

Service Providers: We may share information with third-party service providers who assist us in operating the app, provided that these parties agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect the security of your information and to ensure that your data is treated securely and in accordance with this Privacy Statement. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices

Location Access: You can disable location access at any time in your device settings, but this may limit the app’s ability to search for and connect to WiFi networks.

6. Children’s Privacy

The app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement within the app. You are advised to review this Privacy Statement periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Statement or our practices, please contact us at:

Otolift Trapliften B.V.
Hof ter Bergen 23
2861 DR Bergambacht
The Netherlands
security@otolift.com